Ensure Proper Bill Credit:

Missing a credit on your bill?  Click the buttons below to learn more.

fedalt
fwshs
outPLUS
SUNYTAP
 

NOT SEEING FEDERAL LOAN(S)?

Reason:

There could be multiple reasons a loan does not show as a credit on your bill. This could be due to a missing high school transcript, entrance counseling or e-MPN.

Check your financial aid status:

  • Log into Binghamton's portal at my.binghamton.edu
  • Click on the BU BRAIN Self Service icon on the left side.
    • Once in BU BRAIN
    • Click on "FINANCIAL AID" tab
    • Then, click on "ELIGIBILITY" to view "UNSATISFIED REQUIREMENTS" that may result in aid NOT being credited on your bill.
Your next steps:

You must first accept your loan(s) via BU BRAIN Self Service. First-time borrowers must also complete the following requirements:

Federal Direct Student Loans


Federal Perkins Loan

  • Students must accept the Perkins loan offer by Friday, August 28, 2015 to avoid cancellation of this offer. First-time borrowers must also complete an online electronic Master Promissory Note (eMPN) to ensure credit on the fall 2015 bill, and timely disbursement of funds once classes begin. If unable to complete the online eMPN, all 4 pages of the signed, original paper form must be submitted to Financial Aid and Student Records for processing. Faxed or electronic forms will not be accepted.
  • Important: Perkins MPNs must be received no later than Friday, September 11, 2015 to ensure disbursement of these funds for the aid year. If the MPN is not received by this date, the Federal Perkins Loan award will be cancelled.
  • Perkins Electronic Master Promissory Note (eMPN)

NOT SEEING AN ALTERNATIVE OR PRIVATE LOAN?

Reason:
  • Funds from private lender(s) are ONLY CREDITED when funds are received by Student Accounts at Binghamton University.
Your next steps:
  • If funds were certified and appeared on your financial aid award offer, but were not received by the school yet, contact your lender(s) directly to determine when funds will be sent to Student Accounts. Note: All disclosures and self-certification forms must be completed and on file with lender before funds will be disbursed to school.
  • Credit for recently received funds will appear on future bill statement(s). This can be viewed on Quikpay.

NOT SEEING FEDERAL WORK STUDY (FWS)?

Reason:
  • If you were awarded Federal Work Study (FWS), this would appear in your Financial Aid award offer, which can be viewed on BU BRAIN.
  • FWS students are paid directly (via a paycheck) by employers so FWS is not applied as a credit on a student's semester bill.
Your next steps:
  • Students must have FWS as part of their financial aid in order to apply for FWS positions.
  • To view FWS employment opportunities posted online by the University and area employers, log into hireBING.

NOT SEEING THAT WE RECEIVED A FINAL HIGH SCHOOL TRANSCRIPT?

In order to receive financial aid credit on your bill and/or generate a refund (if applicable), you must submit a FINAL high school transcript to:

Binghamton University
Office of Undergraduate Admissions
PO Box 6001
Binghamton, NY 13902-6001.


NOT SEEING OUTSIDE SCHOLARSHIPS?

Reason:
  • Private, outside scholarships are only credited when funds are received by Student Accounts at Binghamton University.
Your next steps:
  • Contact the organization that awarded your scholarship and ensure they have sent the funding. If so, contact Student Accounts.

NOT SEEING PARENT PLUS OR GRADUATE PLUS LOANS?

Reason:
  • A bill credit for the PLUS loan could be missing for a variety of reasons.
    • The PLUS application has not been completed or received.
    • The PLUS Master Promissory Note has not been signed or received.
    • The PLUS loan can take up to a week to apply to the bill after the application is completed.
Your next steps:

• Refund, if applicable, will be mailed to parent.


NOT SEEING SUNY TUITION CREDIT AWARD?

Reason:
  • Must be a New York state resident and eligible for TAP (Tuition Assistance Program).
  • The SUNY Tuition Credit will be awarded and available for credit toward the bill once a student's New York state TAP award status listed in BU BRAIN is "Confirmed by NYS Agency."
Your next steps:
  • Go to HESC.ny.gov, or call NYSHESC at 1-888-697-4372.

NOT SEEING TAP OR ANOTHER NYS SCHOLARSHIP?

Reason:
  • After New York State Higher Education Services Corporation (NYSHESC) receives and verifies your information from filing the TAP application, they will notify Binghamton University of your award via a roster. The award will then be changed from the original Estimated amount to an amount Confirmed by NYS Agency. Once Confirmed, the award will appear as a credit on your bill, pending final TAP certification during the 5th week of classes and pay the 6th week of classes.
  • Note: the Confirmed TAP award may be different than the original Estimated TAP award due to verification of income information completed by NYSHESC.
  • To verify that your TAP award is Confirmed, go to BU BRAIN Self Service, Financial Aid tab, Award section.
Your next steps:
  • If not Confirmed, go to HESC.ny.gov, or call NYSHESC at 1-888-697-4372.  Ensure that your TAP application is complete.
  • Binghamton University's TAP School Code is 0880.


Other New York State Scholarships

(including NYS Merit, STEM Incentive Program and others):
  • After New York State Higher Education Services Corporation (NYSHESC) receives your information from filing the TAP application and verifies the information, the University is notified.
  • Funds will appear as credit on your bill when notification is received and eligibility has been determined.
  • If questions about a NYS scholarship, go to HESC.ny.gov or call NYSHESC at 1-888-697-4372.

Last Updated: 8/21/15