TIPS FOR USING THE DECKER STUDENT HEALTH SERVICES CENTER

Planning a Visit?

  • Make an appointment to reduce your wait time; we see patients by appointment from 1 to 3:45 p.m. Monday through Friday. Same-day appointments are often available. Appointments are made by either going to our online student portal, signing in with your PODS username and password, and choosing New Appointment from the menu at left, or by calling us at 607-777-2221 from 9 a.m. - noon or 1 - 4 p.m.
  • We offer walk-in services from 8 to 11 a.m. Monday through Friday, with care provided on a first-come, first-served basis. Monday and Friday mornings are typically the busiest for walk-in care at the center, so avoid those times if possible.
  • If you call and can’t get an appointment, please come in during walk-in hours.

At Your Visit

  • Please arrive 5–10 minutes before your appointment to check in and complete any paperwork.
  • If you arrive more than 10 minutes late for an appointment, you may be asked to reschedule. If you’re chronically late or continually don’t show up for scheduled appointments, you may be restricted to walk-in care.
  • Whenever you visit the Decker Student Health Services Center, be sure to bring your health insurance card (this may be needed for some services), your student ID card (we must have your B-number), a list of current medications you’re taking, and a list of any allergies you have.
  • The mandatory student health fee covers most Decker Student Health Services Center care, so there typically won’t be any out-of-pocket expenses. See Free or Fees for more information.
  • All full-time domestic students and all international students are required to have health insurance. See Health Insurance for more information.
  • Class absence due to illness is an issue you should discuss with your professors. Center staff will verify visit date if a professor contacts us, provided you have completed a Authorization for Release of Protected Health Information (8k pdf) giving us permission to do so.
  • Be open and upfront about why you’re seeking care. There is nothing the center staff hasn’t seen or heard, so you don’t need to be embarrassed about the reason for your visit. Anything you tell our staff is confidential.
  • If you’re wearing a coat, jacket or backpack, be sure to take them off so you’re ready for the nurse or doctor.

Last Updated: 7/25/14