A NOTE FROM ITS
Welcome back! We are excited to have you back on campus and we want to take a moment to remind you of the services available to you from Information Technology Services (ITS). Come and visit the Technology Hub to see some of our redesigned spaces including the Help Desk and the Tech Stop that offers charging stations for your mobile devices. While you’re here, visit the Emerging Technology Studio (ETS) and sign up to become 3D printer “certified”. The ETS is a great resource for class projects and to try the latest technologies. Looking for help in your Residence Hall? Schedule a visit with your local ResCon who can help with your technology in your room. You have access to Google Apps through your B-Mail account and Microsoft Office 365- visit binghamton.edu/its for additional information. Many more services and our friendly Help Desk are available to support your technology needs while you are a student here at Binghamton. Stop by and see us soon to learn more. Best wishes for a successful semester and we hope to see you soon!
Information Technology Services Team
ITS has new customer service initiatives to make your college experience a good one. If you review the ITS web site, you will see what resources are available to you. Check out the Technology “To Do List” binghamton.edu/its/todo - for a quick reference guide for all things technology related to help get you set for the semester!
ITS is here for you to support your technology needs:
Remodeled Help Desk and Tech Stop - Stop into the renovated Technology Hub to familiarize yourself with our friendly Help Desk. This is where you can bring your computer if you need technical support and talk in-person with our Help Desk staff if you have technology questions. The Tech Stop outside our Help Desk offers seating and a charging station for your mobile devices; convenient for when you’re on campus between classes all day. The Help Desk is available by calling 7-6420 or emailing email@example.com.
Bartle Library Service Desk - If you’re doing some work or studying in the Bartle Library, don’t forget that we also have a Service Desk for your convenience. Step on up and ask any of our helpful student staff your technology related questions and they will be happy to help!
Emerging Technology Studio (ETS) - Looking to try 3D printing? Have you always had an interest in 3D scanning or video editing? Want to try the latest technologies? Well, stop in to ETS and explore all of these technologies and more! 3D printing certification classes are offered to all students, faculty and staff and new technologies will be added this fall so be sure to check back.
Student Printing - Printing is available to all registered students. Students can setup their personal computer to print to lab printers by following the instructions at: www.binghamton.edu/its/printing
Security@binghamton.edu - If you receive a suspicious e-mail in your B-mail inbox, do not reply and immediately forward it to this address. Our Information Security team will receive it and work with you on the situation and help secure your account should anything happen. Remember, a reputable organization, including Binghamton University, will never ask for your password to any account. More information: binghamton.edu/its/security.
Welcome2Bing and Mydevicesbing - Information on how to connect to our guest network can be found on the back of this brochure and information on how to connect your gaming console, smart tvs, etc. can be found on the ITS website: mydevices.binghamton.edu.