Information Technology Services activities
This past quarter Information Technology Services (ITS) was hard at work on a variety of summer projects, building and launching a new portal for the campus, in addition to welcoming a new associate vice president and chief information officer to the organization.
ITS completed projects to expand services to students including the installation of a video caching system, Qwilt, which conserves bandwidth and speeds up the delivery of video content to end users. More licenses were added to the Virtual Desktop Interface to share applications to students, computers in the University Downtown Center were replaced with newer models and upgrades were made to the Pharos Printing System.
Other upgrades included redesigning and implementing a second commodity Internet connection in the Engineering Building that provides redundancy in our campus connection to the Internet. ITS also expanded storage and computing power of the Virtual Machine cluster to accommodate additional conversions of physical systems to the virtual infrastructure. With the completion of this project, 25 administrative servers were migrated from physical hardware to our virtual hardware. These included major campus systems including Banner, Blackboard and Pinnacle to name a few.
ITS also completed phases two and three of a major network upgrade to enhance wireless access through the main part of campus. These phases included the installation of over 120 switches and 400 new wireless access points. Also included in this upgrade was the installation of more Voice Over IP phones to our campus offices.
The last notable project ITS worked on this summer was refining the final elements of a new portal for our campus community. The new portal – at my.binghamton.edu – is a custom application that was built by the Innovations Team within ITS. The portal uses data from our Banner system that knows the status of the individual logging into the portal, such as student, faculty or staff, and serves up different information as appropriate. The portal launched in the middle of September and has received great feedback. It is hoped that this portal will emerge as another reliable communication channel and information source for our campus community.
Finally, ITS welcomed a new leader into the organization. Associate Vice President and Chief Information Officer Sharon Pitt joined Binghamton University in the middle of July and, since her arrival, has hit the ground running, working to make organizational changes within the department to better serve the campus community.