Information Technology Services
Information Technology Services (ITS), located in The Technology Hub, supports teaching, learning, research and the student experience across all campuses of Binghamton University by providing responsive support, technology expertise and innovative solutions via its staff, facilities, applications and services.
Effective June 25, 2019 Bmail (Gmail) users can now help protect sensitive information from unauthorized access
by using Gmail Confidential Mode.
IMPORTANT ALERT: There have been a few recent phishing scams including phishing that tricks people into purchasing gift cards, phone-related scams, MANY JOB SEARCH RELATED SCAMS and more. KEEP UPDATED! Go to the ITS Information Security page, the Phishing page and the ITS PHISH TANK Hover over links first to make sure they are legit and if unsure about anything, contact
the person who sent the email first. Contact the Help Desk and report to security@binghamton.edu.
SpectrumU Streaming: Binghamton University Information Technology Services (ITS) and Residential Life announce that Spectrum University Live TV Streaming (SpectrumU) is now available
to all students living in residence halls on campus. 200+ channels can be streamed...
For more information, click here.
ARE YOU TECH READY FOR CLASSES? Are you a NEW STUDENT, did you get phished or are having tech issues? Get Technically Oriented HERE | PDF. WEEKEND or AFTER HOURS TECH WORRIES? Don't sweat it. Click here now for YOUR SELF-HELP GUIDE. Stay ahead of the safe/secure tech game and review our condensed FOUR SELF-HELP GUIDES, info. with links for Wi-Fi (Getting Connected), the Student Technology Checklist,
Student Printing and Phishing Avoidance.
Want to know what kind of ENVIRONMENTAL IMPACT YOUR PRINTING HAS? SAVE PAPER AND SAVE A TREE:
THINK BEFORE YOU PRINT.
STAY SAFE AND SECURE: #1, BACK UP YOUR WORK for security purposes and peace of mind so you don't lose your hard work. Take these steps
NOW to avoid Phishing Scams and remain technically secure.
In a hurry? Find what you are looking for on the QUICK LINKS page.
- Need A New Computer? No Problem! ITS Offers Some Help for Students, Faculty & Staff
(May 16, 2019)
- Living on campus? Introducing Spectrum U just for you!
(Apr 15, 2019)
- SAVE PAPER: ATTENTION BINGHAMTON UNIVERSITY, “B” UNIVERSITY PMS 342 GREEN & Speak for the Trees!
(Feb 8, 2019)
- Of All Things, the Internet of Things!
(Jan 30, 2019)
- Social Engineering: Be in the Know
(Dec 17, 2018)
Faculty and Staff: ARE YOU TECH-READY for CLASSES?
Students, review the Student Tech Checklist to learn about technology resources and services on campus. 2019 ITS Student Technology Updates can be viewed here. Faculty and staff, you can review the Faculty and Staff Tech Checklist here. For TECH SUPPORT (computer purchase/help, concierge service, recycling, network storage, printing, laptop loaner and more...) click here for all resources.
Help Desk
The Information Technology Services Help Desk is the University community's central contact point for questions about the use of information technology.
Get Connected
Click here for information on getting connected to the Binghamton University data network: Wi-Fi, eduroam, ethernet, off-campus connecting and cable/telephone connections (Telecommunications/Signal Services Department).
IT Self Service: ServiceNow
IT Self Service: Service Now is where you can submit a tech-related issue, request help, see the status of active tickets, add notes or additional info to existing requests, search the knowledge base or submit a project request.
Project Management
The Project Management Office (PMO) is the place to go if you are ready to start your project request.
Information Security
If you have a questionable email, report it to security@binghamton.edu. For tips on cyber awareness, phishing avoidance and information security with your devices, review this ITS Information Security page and its links.
Help Desk Hours
IT SELF SERVICE
Call: 607-777-6420 or email: helpdesk@binghamton.edu
Fall and spring semesters:
Monday - Thursday 8 a.m. - 9 p.m.
Friday 8 a.m. - 5 p.m.
Summer and winter hours:
Monday - Friday, 8 a.m. - 4 p.m.
Hours subject to change when classes are not in session for all semesters.
INFO on STUDENT PRINTING/QUOTA, etc.
SAVE PAPER AND SAVE A TREE: THINK BEFORE YOU PRINT.
Upcoming Events
ETS WORKSHOPS::
3D Printing Certification
Intro to Photoshop
Meshmixer Tutorial
Intro to Video Editing
Beginner 3D Modeling/CAD
