Information Technology Services
Information Technology Services (ITS), located in The Technology Hub, supports teaching, learning, research and the student experience across all campuses of Binghamton University by providing responsive support, technology expertise and innovative solutions via its staff, facilities, applications and services.
In a hurry? Find what you are looking for on the QUICK LINKS page, SITEMAP or do a SEARCH above.
LATEST IMPORTANT TECH UPDATES...
BEWARE OF JOB SCAMS!
STUDENTS! If you have not changed your password recently, please do it NOW. Change your password to a unique one, a minimum of 12 characters. Utilize a password manager like Dashlane, run 2-STEP Authentication.
REVIEW PHISH SCAM ALERTS: Think that email message could be a hoax? YES - and it sure is SMART to be suspicious. Spammers are very reactive to blocking solutions and are constantly changing the "from" line to avoid spam filters. Therefore, many phishing scams that appear to be valid emails are going to your Bmail inbox.
Phishing scams range from "click here" for more info - to apply to fraudulent job offers with fake checks attached. We have also seen purchase gift cards, paying false fines, phone-related scams, AND MANY OTHER JOB RELATED SCAMS. Review the Information Security page, the Phishing page and the ITS PHISH TANK to stay on top of this matter. Contact the Help Desk and report to security@binghamton.edu.
STUDENTS (and FACULTY) Do you need TECH HELP/ADVICE? Are you having tech issues? Did you get phished? Review this presentation: Get Technically Oriented HERE | PDF. WEEKEND or AFTER HOURS TECH WORRIES? Don't sweat it. Check out the SELF-HELP GUIDE.
Want to know what kind of
ENVIRONMENTAL IMPACT
YOUR PRINTING HAS?
SAVE PAPER>SAVE A TREE:
THINK BEFORE YOU PRINT.
- Mac OS version 10.15 (Catalina) October Release Affects iClicker Users - PLEASE REVIEW if this affects you!
(Oct 2, 2019)
- Time to change your password?
(Sep 27, 2019)
- 10 Things You Might Not Have Known About Information Technology Services (ITS) Located in the Appropriately Named Technology Hub Building
(Sep 26, 2019)
- Need A New Computer? No Problem! ITS Offers Some Help for Students, Faculty & Staff
(May 16, 2019)
- Living on campus? Introducing Spectrum U just for you!
(Apr 15, 2019)
Faculty and Staff: ARE YOU TECH-READY for CLASSES?
Students, review the Student Tech Checklist to learn about technology resources and services on campus. 2019 ITS Student Technology Updates can be viewed here. Faculty and staff, you can review the Faculty and Staff Tech Checklist here. For TECH SUPPORT (computer purchase/help, concierge service, recycling, network storage, printing, laptop loaner and more...) click here for all resources.
Help Desk
The Information Technology Services Help Desk is the University community's central contact point for questions about the use of information technology.
Get Connected
Click here for information on getting connected to the Binghamton University data network: Wi-Fi, eduroam, ethernet, off-campus connecting and cable/telephone connections (Telecommunications/Signal Services Department).
IT Self Service: ServiceNow
IT Self Service: Service Now is where you can submit a tech-related issue, request help, see the status of active tickets, add notes or additional info to existing requests, search the knowledge base or submit a project request.
Project Management
The Project Management Office (PMO) is the place to go if you are ready to start your project request.
Information Security
If you have a questionable email, report it to security@binghamton.edu. For tips on cyber awareness, phishing avoidance and information security with your devices, review this ITS Information Security page and its links.
Help Desk Hours
IT SELF SERVICE
Call: 607-777-6420 or email: helpdesk@binghamton.edu
Fall and spring semesters:
Monday - Thursday 8 a.m. - 9 p.m.
Friday 8 a.m. - 5 p.m.
Summer and winter hours:
Monday - Friday, 8 a.m. - 4 p.m.
Hours subject to change when classes are not in session for all semesters.
SAVE PAPER & SAVE A TREE:
THINK BEFORE YOU PRINT.
Upcoming Events
ETS WORKSHOPS::
3D Printing Certification
Intro to Photoshop
Meshmixer Tutorial
Intro to Video Editing
Beginner 3D Modeling/CAD
