Video Issues

Laptop screen is not duplicated on the projector

In most cases, when connected via the Laptop HDMI or Laptop USB-C cable, your laptop screen will automatically duplicate / mirror to the AV system's projector. However, you may occasionally encounter a connection where the projector displays as a second monitor for your laptop. When this occurs, you will only see your desktop background image on the projection screen. Click on the options below to see you to change your laptop's display settings.

How to change your laptop's display settings...

• Apple laptops (Mac)

  Step 1:
  View your laptop output options by pressing Option and F2 at the same time on your keyboard

  
  
  Step 2:
  In the "Use As" drop down menu for the additional display, choose "Mirror for..."
  
  
  
  

  You should now see the exact same thing on the projection screen as you see on your laptop screen.

• Windows laptops (PC)

  Step 1:
  View your laptop output options by pressing the Windows Key and the P Key at the same time on your keyboard.

  
  
  Step 2:
  Choose DUPLICATE on the the floating menu that pops up.
  (Note: this menu will pop up on either your laptop screen or on the projector screen)

  

  
  You should now see the exact same thing on the projection screen as you see on your laptop screen.

   

If the tips above do not correct the issue, please call our AV Helpline 607-777-4757 or fill out a Service Request using the button on the right side of this page.