Contact Us

Have a Question?

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Hours of operation

Summer 2020

The following servicing options are offered in lieu of in-person contact: 

General Inquiries*

Phone: 607-777-2428 or Zoom Link:

Monday – Friday, 9 a.m. to 4 p.m.   

 *Inquiries include but are not limited to FAFSA and NY state aid filing questions, questions about your financial aid package, federal work study, understanding loan responsibilities, federal verification requirements and other unsatisfied requirements on your account, or ensuring aid is credited to the bill, etc. 


*NEW* Documents may be uploaded securely by visiting and clicking on Financial Aid and Student Records Document Submission (available links section on the left). Select "Financial Aid Documents" to identify the type of document you are submitting. Scanned or attached documents will no longer be accepted via email.

Schedule an appointment with a financial aid counselor*               

Monday – Friday, 11 a.m. to 3 p.m.

*Appointments can be scheduled via phone or Zoom and are reserved for more private, confidential discussions that include but are not limited to financial hardships, special circumstance appeals, Satisfactory Academic Progress (SAP) appeals, and financial literacy, etc.

Campus LocationAdmissions Center, Room 112