ITS Self Help Topics (A-Z)
If you do a FIND search for a key word, you will easily find what you are looking
ITS also has a DIRECTORY OF SELF HELP GUIDES for easy reference, as well as the ITS Checklist, Get Connected, Print@Bing, Phishing Avoidance and Self Help Tips.
NEED TECH HELP? SAVE TIME, ENERGY & FRUSTRATION: Students, click here to review our condensed 4 SELF HELP GUIDES for Wi-Fi (Getting Connected), the Student Technology Checklist, Student Printing
and Phishing Avoidance.
Access Your BMail Account
Accounts - info. on campus computer accounts
After Hours Test Scoring Drop Box
Where do I get anti-virus/malware?
How do I backup my work?
Bmail - all about Google Apps, mail, etc...
Change Your Computer Account and BMail Passwords
How do I clear my cache/cookies...
Connect to Wi-Fi
Computing Labs Information, see L
What is ETS?
Faculty FAQ - Checklist - everything you need to be technically up and running
File formatting - SensusAccess
Firewall Exception Request
Where can I find more info. about Google Apps and Bmail?
I need help with my email (Bmail)...
How do I upgrade my software and hardware, or request a new software for the labs?
Need help with Hardware? Computer issues?
IT Self Service
IT Self Service Knowledge Base - Find your answers here.
Computing Labs Directory, Schedule, Live Maps
Laptop Loaner Program
Listserv/Google Group Email List
Mapping drives help - Firestone, H-Drive, U-Drive
What is myCourses?
I need support with myCourses
I need Office 365...
How and where do I change my password?
I should use a Password Manager, what does ITS recommend?
What is Phishing and how do I avoid it?
What is a PORTAL?
Printing - student and more...
Where can I learn about 3D printing?
Print to a networked Beechwood printer
How do I add a printer to my univ. machine?
How do I request a project? - What kind of projects does ITS do during the year?
Where can I print? Get on a public computer? Are there any open machines?
Info on purchasing equipment?
I need help with Qualtrics
Questions? Find your answer in the IT Self Service Knowledge Base
Quick Links - Find what you are looking for quickly. Or check out the A-Z Self Help Directory
or ITS Sitemap for easy to find links, in the top menu navigation.
What's my print quota?
What is ransomware?
What is a RESCON?
How do I request a project?
Self Help Suggestions: WEEKEND TECH WORRIES? Don't sweat it.
How do I keep my devices secure?
Self Help? IT Self Services for FAQ's and self help, as well as requests and to report
Submit tests for scoring
After Hours Test Scoring Dropbox
SOOTS Scoring Results Online
Spectrum U Information
SpectrumU Ruku Quickstart Guide
Starfish - IT Self Service Knowledge Base Help
Staff Help - Technology Checklist to get up and running technically...
I need help with setting up myCourses
What kind of data storage is available?
Need Technical Help/Support?
Telecommunications IT Self Service Knowledge Base Help
What is VDI?
Virus and Malware Removal
Waste? Where do I get rid of my old tech devices?
Weekend or After Hours Student Self Help