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GENERAL TECH INFO

Student Technology Checklist

Faculty & Staff Technology Checklist

Get Connected-WiFi and more

Accounts

Email (Bmail)

bMobi App

SSL VPN

Bingview (VDI)

Telecommunications (Cable and Telephone Connections)

Backup and storage

ONLINE RESOURCES

password

myBinghamton

myCourses

Project Request

Policies and Guidelines

Backup Your Work

U-Drive Storage

GET HELP

How do I clear my CACHE?

Computer Issues? Need a new machine?

Information for Student Online Success

ITS Tech Checklist,
Get Connected, Print@Bing, Phishing Avoidance, Self Help GUIDES

The Help Desk

Laptop Loaner Program

myCourses Support

Phishing Avoidance and Examples

Report a Problem

Information Security

RESCONS - Residential Halls Tech Help

Self Help Topics (A-Z) and Guides

ServiceNow: IT SELF SERVICE and Knowledge Base - Find an article pertaining to your issue or question.

Need TECHNICAL SUPPORT?

HARDWARE & SOFTWARE

Adobe Software

Anti-Virus and Malware Software

EWASTE - Electronic & Battery Waste/Recycling

Google Apps

Info for Purchasing Hardware

Microsoft Office PC/Mac

Qualtrics Survey Service

SensusAccess

Computer Lab Software

Computer Repair

Software/request

PUBLIC COMPUTING/PRINTING

Computer Labs DIrectory and LiveMaps

Computer Labs powered by ITS

Computing Labs Room Scheduling

Info. Commons

LabFind App

Linux Lab

Student Printing & Quota

Add University Printer to University Machine

Bingview/VDI

OTHER

Pulse Secure/VPN - Accessing your network file space using SSL - Install/Open Pulse Secure and Connect to the VPN

2 Factor Authentication - Info/Facts

Google Authenticator

Authy

Listserv

Policies

Submit tests for scoring

After Hours Test Scoring Dropbox

SOOT Scoring Results Online

THE TECHNOLOGY HUB

Help Desk

Innovations & Emerging Technology Studio

ORGANIZATION DIRECTORY

Technology Support Services:
ITS Help Desk (Student, Faculty and Staff support), Technical Support, ResCon Program, Public Computing Labs/Classrooms (including student printing, VDI), Innovation and Research Support (including ETS, STEAM Room and more)

Operations and Infrastructure:
Network Administration (Get connected, WiFi, eduroam, Ethernet, connecting off campus, cable/telephone and more), Operations, Security Infrastructure & Support, Telecommunications...

Enterprise Systems and Applications:
Database, Virtual Computing, Enterprise Backup, Operating Platforms, Google Apps and more

Information Security:
Report any suspicious emails or data security threats, request to add/change a firewall and anti-virus, malware, ransomware, phishing, security information support and more

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